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Feedback
We really do value your feedback to help improve the services we offer you. Even if it's just to tell us we're doing things right. If could please find a moment to fill in the online form below and send it to us it would be most appreciated.

( Please fill in all the fields within the form, before clicking on Send. Thank you for your support! )
Parent Satisfaction Survey
1. What service or group have you used today?




2. Thinking about the service or group you have just used, how satisfied
or dissatisfied were you with the service or group overall?




ABOUT THE FACILITIES
Very
satisfied
Satisfied
Neither
Dissatisfied		 Very
Dissatisfied
3. Convenience of the location?


4. Ease of access to the building?


5. Comfort of the facilities?


6. Child friendliness?


7. Cleanliness of the facilities?


8. Overall, how satified or dissatisfied were you with the facilities?


ABOUT THE STAFF
Very
satisfied
Satisfied
Neither
Dissatisfied		 Very
Dissatisfied
9. Politeness of the staff?


10. Helpfulness of the staff?


11. Competence of the staff?


12. Fairness of treatment by staff?


13. Overall, how satisfied or dissatisfied were you with the staff?



ABOUT OUR ADVICE
Very
satisfied
Satisfied
Neither
Dissatisfied		 Very
Dissatisfied
14. Ease of gaining info/advice you needed?


15. Ease of understanding info/advice (written or verbal) by staff?


16. Was the info/advice provided what you needed?


17. Opportunities to speak to staff confidently if needed?


18. Overall, how satisfied or dissatisfied were you with the information and advice?


19. Overall Comments
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